CANCELLATION POLICY

Last Updated: September 2026

At SPHURTEE, we begin preparing orders after receiving successful order confirmation. Since some of our products are personally activated and specially prepared, cancellation may not be possible after the preparation process has started.

1. Cancellation Before Processing

You may request cancellation of your order before processing or preparation has started.

To request cancellation, contact us as soon as possible with your:

• Order Number
• Name
• Registered mobile number

Cancellation requests can be made through:

📱 WhatsApp: 8090900789
📧 SPHURTEEE@GMAIL.COM

2. Cancellation After Preparation Has Started

Once your bracelet has entered our personal activation, Hawan, preparation, or dispatch process, the order may no longer be eligible for cancellation.

This is because the product may have been specially prepared for the customer.

3. Orders Already Dispatched

Orders that have already been dispatched to the courier cannot normally be cancelled through our website.

If you have an issue with a delivered product, please refer to our Return & Refund Policy.

4. Refund for Approved Cancellation

If your cancellation request is approved and payment has already been received, the eligible refund will generally be processed through the original payment method.

The time taken for the refund to appear in your account may depend on the payment provider or bank.

5. Contact Us

For cancellation requests or questions:

SPHURTEE
📱 WhatsApp: 8090900789
📧 SPHURTEEE@GMAIL.COM

Personally Activated for You 🙏

Important: Before publishing this policy, make sure the cancellation window and refund conditions match your actual business process and applicable Indian consumer-law requirements.